cxurl's Privacy Policy —
Your Data, Our Responsibility
cxurl treats the protection of every player's personal information as its highest priority. What data we collect, why we collect it, and how we keep it secure — everything is explained transparently here.
1. Introduction & Scope of Policy
This Privacy Policy ("Policy") is issued by the cxurl platform ("we", "our") and applies to the website at https://cxurl.lat and its related services. This Policy describes how we collect, use, store, and disclose your personal information.
By using our services, you are agreeing to the terms of this Policy. If you do not agree with any part of this Policy, please refrain from using our platform. This Policy may be updated from time to time, and any changes will be published on this page.
cxurl provides a safe online gaming environment for players in Bangladesh. Some personal information is required to carry out transactions or manage an account on our platform. We always follow a minimum data collection approach.
2. What Information We Collect
2.1 Registration & Identity Information
When you open an account on cxurl, you are required to provide the following information:
- Full name (in Bengali or English)
- Mobile number (linked to bKash, Nagad, Rocket, or Upay)
- Email address
- Date of birth (for age verification — services are available to persons aged 21 and above only)
- Password (stored in encrypted form)
2.2 Financial Transaction Information
To process deposits and withdrawals, we record transaction details, including the payment method name (bKash, Nagad, Rocket, or Upay), transaction amount, and timestamp. We do not directly store any card numbers or bank account details.
2.3 Technical & Usage Information
To improve your service experience and ensure security, we automatically collect certain information:
- IP address and device type
- Browser type and version
- Page visit logs and session duration
- Data obtained from cookies and similar tracking technologies
- Referral source (which page you came from to reach our site)
3. Purpose of Using Information
cxurl uses collected information only for the following legitimate purposes:
4. Data Protection & Security Measures
cxurl follows industry-standard technical and organizational security measures to protect your personal and financial information. Our key security measures include:
- SSL Encryption: All data transmissions are protected by 256-bit SSL encryption, which prevents third-party interception.
- Password Hashing: Your password is never stored in plain readable form — it is kept only as an encrypted hash.
- Access Controls: Only authorized personnel can access your information, and only to the extent necessary.
- Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and security monitoring systems.
- Regular Security Reviews: We conduct regular security audits and take action against the latest vulnerabilities.
Please note that no method of data transmission over the internet or electronic storage is 100% secure. We strive for the highest level of protection, but cannot guarantee absolute security.
5. Sharing Information with Third Parties
cxurl does not sell, rent, or commercially transfer your personal information to third parties. However, some information may be shared in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted third parties for payment processing, technology services, and customer support. These partners are provided only the information necessary to complete their specific tasks. They may not use that information for any other purpose without our instructions.
5.2 Legal Obligations
We may be required to provide certain information in response to a court order, legal process, or a legitimate request from a government authority. In such cases, we will always provide the minimum amount of information within the bounds of the law, and will make every effort to notify you where possible.
5.3 Anti-Money Laundering & Fraud Prevention
As part of the verification process required for anti-money laundering (AML) and fraud prevention (KYC), some information may be shared with the relevant payment providers (bKash, Nagad, Rocket, Upay) or security verification agencies.
6. Cookies & Tracking Technologies
6.1 What Cookies Are and Why They Are Used
Cookies are small text files that our website stores on your device. cxurl uses the following types of cookies:
- Essential Cookies: To maintain login sessions and keep security features active — the site cannot function without these.
- Functional Cookies: To remember your preferences (such as language selection).
- Analytical Cookies: To collect site usage statistics and improve our services — this information is processed anonymously.
6.2 Cookie Controls
Cookies can be disabled through your browser settings. Please note that disabling essential cookies may affect certain site functions — such as staying logged in. Analytics cookies are entirely optional, and disabling them has no impact on the core functionality of the site.
7. Your Rights & Controls
As a user of cxurl, you have the following rights over your own information:
To exercise these rights, contact our support team. Reach us via live chat 24/7 or by email at [email protected]. We provide support in both Bengali and English.
8. Data Retention Period
Your personal information is retained for as long as your account is active or as needed to provide our services. Even after an account is closed, some information may be kept for a defined period for the following reasons:
- To fulfill legal obligations
- For dispute resolution and contract enforcement
- To comply with anti-fraud and anti-money laundering regulations
- To maintain financial audit records
Once the required retention period has passed, we securely delete or anonymize the information.
9. Protection of Minors
All services on cxurl are strictly for persons aged 21 and above. We do not knowingly collect personal information from any minor.
During registration, we attempt to confirm through an age verification process that the user meets the minimum age requirement. If we become aware that someone under the age of 21 has opened an account, that account will be suspended immediately and the associated information will be deleted.
If a parent or legal guardian believes that a minor in their care is using our platform, please contact [email protected] immediately.
10. Policy Changes & Updates
cxurl reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you through the following methods:
- By publishing the updated policy on this page
- By sending a notification to your registered email address
- By showing a brief notice on the site at your next login
Continued use of our services after any changes will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
11. Contact for Privacy Matters
For any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy, please contact us:
We will review all privacy-related requests as promptly as possible and with full attention.
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